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Emergency Services

You can count on quick, reliable, and effective emergency services, 24/7, everyday of the year when you choose TIPNRING for network coverage, electronic hardware, and accessories. Are you tired of companies that force you to endure several minutes or pre-recordings and menu options before getting the chance to speak to someone during an emergency?

Well, we value your patronage enough to promise that it won't happen when you contact us. We'd like to provide an overview of the many ways we assist our clients when problems arise.

Telecommunications Emergencies

You might be wondering what constitutes an emergency. "How do I know when to call TIPNRING support for assistance?" These are a sample of the kind of problems our operators resolve for our many satisfied clients. It is not an exhaustive list.

Phone System Down Time

  • As you're aware, we facilitate several different phone systems, ranging from Avaya and Panasonic to Allworx and Yealink. Many companies depend on these to withstand large volumes of internal and external calls. Therefore, it's critical that they run smoothly all the time. If your business suffers an outage, we want to address the situation immediately. It's our paramount concern that we get you back and running again as quickly as possible.

Computer Trouble
  • These days, it's almost a guarantee that your telecommunications framework will include computer hardware. We not only spend lots of energy and resources on turnkey services (installation, consultation, and maintenance), but we offer emergency support in this area as well. You never know when your computer system might experience network trouble, so it's always good to know you can rely on TIPNRING for emergency aid.

Telecommunications Emergencies

Security System Malfunctions

  • We produce the most reliable security, access control, and surveillance hardware/software in the industry. That means you shouldn't encounter too many bugs or glitches, but nothing is completely fool-proof. That's why we vouch to readily address any technical mishaps you might experience with your cameras or access control. Fortunately, our NetAXS system only requires the Internet without the need for any complicated management software. That usually gives us a great chance to eliminate all issues while we're on the phone with you. Don't forget that our team of IT professionals possess a combined century's worth of experience handling these sorts of things.

Headset Compatibility
  • Are you having problems with one of our headset brands? The good news is that they should be compatible with all of our other hardware, but we're prepared to help you in the event that they fail to sync properly. Anything can happen especially when you're talking about wireless technology. We offer the best corded and wireless headsets and our staff loves to help ensure they work effectively.

Difficulty Using Phones or Other Technology
  • Phone systems and other electronic technology can be tricky at times. That's precisely why we publish helpful guides and manuals for using all our products on our website. Sometimes, however, you might find yourself stuck on how to operate a specific function on your Avaya, Panasonic, or Vertical hardware. Don't let that deter you, though. If you encounter difficulty operating something or don't understand the manual, you're more than welcome to reach out to us for guidance.

Telecommunications Emergencies

Daylight Savings Issues

  • Our equipment should adjust to daylight savings changes twice each year when clocks are supposed to change either back or forward one hour. If for some reason this does not function properly, give us a call at the support desk. This is another problem you may be able to troubleshoot from the instructions on our website, but we recognize that this isn't always the case, so feel free to let us help you resolve daylight savings irregularities.

Onsite Maintenance
  • While we prefer to do our maintenance services remotely (to save time, money, and it's convenient), we also extend the option of deploying a maintenance technician in the event that the problem cannot resolve itself over the phone. Fortunately, this is rare, but if it becomes necessary, you'll know that we intend to go the extra mile for you.

Available 24/7 - 365 Days a Year

The dedicated support team at TIPNRING is available any time of day, any day of the year, to handle your concerns. You won't have to be transferred to several different departments either.

You call one service technician and they are the ones that will adjudicate any problem. It's that simple. No emergency is too big or too small. We operate in such a way as to integrate as many of your tech functions as possible, and that should always come alongside great technical support too.

Please contact us right away at 913-254-6100, if you experience any of the problems listed above. We take troubleshooting difficulties very seriously because we know how frustrating it can be to experience downtime, either personally or professionally, when it pertains to your telecommunications infrastructure.